At Sancharkart (“we”, “our”, “us”), we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, browse products, place an order, or contact us. This Privacy Policy explains how we collect, use, share, and protect your information.
Information We Collect
We may collect the following types of information when you use our website:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Your name
- Mobile number
- Email address
- Billing address
- Shipping address
- Payment-related details
- Order history
- Any message or inquiry you send to us
Non-Personal Information
We may automatically collect certain technical information, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- Referring website or source
- Cookies and similar tracking data
How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To communicate with you regarding your purchases
- To provide customer support
- To improve our website, products, and services
- To send order confirmations, updates, and important notifications
- To prevent fraud, misuse, or unauthorized transactions
- To comply with legal and regulatory requirements
Payment Information
All online payments are processed through secure third-party payment gateways. We do not store your full payment card details on our servers. Payment gateways may collect and process your payment information according to their own privacy policies.
Cookies
Our website may use cookies to improve your browsing experience. Cookies help us:
- Remember your preferences
- Understand website traffic and usage
- Improve website performance
- Show relevant products and offers
- You can control or disable cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only with:
- Shipping and logistics partners for order delivery
- Payment processors for secure transactions
- Service providers who help us operate our website
- Legal authorities, if required by law or to protect our rights
Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. Once you leave our website, we are not responsible for the privacy practices, content, or security of those external sites. We encourage you to read their privacy policies before sharing any information.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data, where legally permitted
- Opt out of promotional communications
To exercise these rights, you may contact us using the details below.
Children’s Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised effective date.
